Home > Fiber Services
Bundled Services
These bundles are available in areas connected to our fiber optic network. Not sure if you're connected via fiber? Give us a call or use the form on our Services page.
Need business service?
These bundles are for residential customers. For information on business bundles, please contact our office.
Customer Links
Internet and TV
- 25Mb Fiber Internet Unlimited Data and Use
- Expanded Digital TV One Standard Set Top Box IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII
TV and Phone
- Expanded Digital TV One Standard Set Top Box
- Unlimited Local Phone Unlimited Local Calling, Basic Voicemail, Caller ID and Wire Maintenance
Packages are for residential customers only. Prices shown do not include regulatory fees and taxes. Installation and activation fees may apply. All services may not be available in all areas. Internet speeds are “up to” and may vary. All fees are monthly unless stated as “one-time fees.” Upon disconnection equipment must be returned to our office.
Package Add-Ons
Internet
- Managed WiFi - $6.95
- Managed WiFi Extender - $4.95
- SecureIT Plus - $7.00
- Upload Booster - $15.00 per month for a 10Mb upload speed boost
Digital TV
Set Top Boxes
- Whole Home DVR - $10.00
- DVR Set Top Box - $10.00
- Upgrade Standard Set Top Box to DVR - $5.00
- Additional Standard Set Top Box - $5.00
Premium Channels
- HBO - $21.95
- Cinemax - $13.95
- Showtime/TMC - $15.95
- Starz/Encore - $11.95
Telephone
Calling Features
- 100 Minutes Long Distance - $7.00
Monthly prices are displayed above. Prices shown to not include regulatory fees and taxes.
One-Time Fees
DSL or Wireless Modem - $125.00
Internet, Phone, or Video Install - $25.00 per service
Service Change/Upgrade Fee - $14.00
Individual Services
Individual services are only available in Fiber areas.
The following internet services can be purchased individually.
| Download Speed | Monthly Price |
|---|---|
| 20Mb | $67.95 |
| 45Mb | $96.95 |
| 95Mb | $125.95 |
Internet Add-ons
- Managed WiFi – $6.95
- Managed WiFi Extender – $4.95
- SecureIT Plus – $7.00
- Upload Booster – $15.00 per month for a 10Mb upload speed boost
Prices do not include regulatory fees or taxes.
The following TV services can be purchased individually. Click the package names to view available channels.
Prices do not include regulatory fees or taxes.Channel Guides
Set Top Box and Remote User Guides
STB User Guide
ADB Remote User Guide
Amino Remote User Guide
| Item | Monthly Price |
|---|---|
| Residential Telephone | $18.00 |
| Business Telephone | $18.00 |
| Regulatory Fees | |
| Subscriber Line Charge (Residential and Single Line Business) | $6.50 |
| E911 | $1.00 |
Custom Calling Features
Cooperative Telephone Company Custom Calling features will save you time and allow you more control over your telephone use. Contact us today for pricing and availability. To learn more about any feature, simply click the link.
| Feature | Description |
|---|---|
| Anonymous Call Rejection | Refuse calls from those who have blocked their numbers |
| Auto Redial/Callback | Get through to busy numbers as soon as they're free. |
| Call Acceptance List | Decide which calls you'll take. |
| Call Forward | Let your calls follow you to another number. |
| Selective Call Forwarding | Decide which callers should follow you to another number. |
| Call Forward Remote Access | From any location, turn on, turn off, or change your forward number. |
| Call Forward Busy | When your line is busy, your callers can reach someone else. |
| Call Forward No Answer | Whenever you can't answer, forward your calls to someone who can. |
| Calling Name and Number (Caller ID) | See who's calling before you answer the phone. |
| Calling Number | See the number calling before you answer the phone. |
| Call Rejection List | Don't let unwanted calls disturb you. |
| Call Trace (Customer Originated Trace) | Identify harassing callers through the phone company. |
| Call Waiting | You'll know when another caller is trying to reach you. |
| Distinctive Ringing/ Call Waiting | You'll know when someone special is calling. |
| Incoming Call Return | Easily dial your last caller even if you didn't answer. |
| Per-Call Blocking | Block your name and number from being displayed to others. |
| Speed Calling - short | Quickly dial 8 of your most frequently called numbers. |
| Speed Calling - long | Quickly dial 30 of your most frequently called numbers. |
| Teen Service | Allows two telephone numbers to be assigned to the same line. |
| Three-Way Calling | Talk with two people in different places, at the same time. |
Technical support procedure
- If you are experiencing technical difficulty, please call 647-3131 for Customer Service.
- Afterhours, Weekends and Holidays Trouble Reporting – please call us at 319-647-3030.
Low-Income Iowans Telephone Assistance program
Low-income telephone assistance is available to qualifying low-income Iowans as part of a federal support programs; Lifeline is available through Cooperative Telephone Company. Lifeline is a program that assists qualified low-income Iowans by providing a monthly credit on their telephone bill. Please click here for a brochure or contact our office for more details.
Telephone Complaint Procedures
If you have a complaint concerning your telephone service, please ask to speak with Scott Schabacker, Mgr., at the Cooperative Telephone office. Click here for contact information. If Cooperative Telephone Company does not resolve your complaint, the service may be subject to state regulation. You may contact the Iowa Utilities Board, Department of Commerce, 350 Maple St., Des Moines, IA 50319 or call them at 515.281.3839 or toll free 877-565-4450.
Helpful Links
How much speed do you need?
The amount of bandwidth you need is determined by what you do online. Click the button below to learn more.
WatchTVEverywhere
Take our TV service with you wherever you go with WatchTVEverywhere. Click the button blow for a tutorial.